Contact Us
Contact Us

Corporate

Corporate Headquarters
Lumentum Operations LLC
1001 Ridder Park Drive
San Jose, CA 95131
United States
Tel:
408 546 LITE (5483)
Investor and Industry Analyst Relations
1001 Ridder Park Drive
San Jose, CA 95131
United States
Tel:
408 404 0606
Media Relations
1001 Ridder Park Drive
San Jose, CA 95131
United States
Tel:
408 546 5405

Customer Service and Sales

Contact customer service to get a quote, place an order, or check on the status of an order. A team of dedicated customer service professionals is on hand to answer your questions and provide the service and support you need.

North America

Mon - Fri, 8:00 AM–8:00 PM ET (GMT-5)

Tel:
844 810 LITE (5483) toll free
Fax:
844 910 LITE (5483) toll free
China

Mon - Fri, 9:00 AM–5:00 PM (UTC)

Tel:
400 120 LITE (5483) toll free
Fax:
400 121 LITE (5483) toll free
EMEA

Mon - Fri, 8:00 AM–8:00 PM ET (GMT-5)
Toll free access codes by country or area

Tel:
800 0000 LITE (5483) toll free
Fax:
800 0010 LITE (5483) toll free
APAC

Mon - Fri, 9:00 AM–5:00 PM (UTC)
Toll free access codes by country or area

Tel:
800 0825 LITE (5483) toll free
Fax:
800 0010 LITE (5483) toll free

 

Distributors

Worldwide Distributors for Cloud and Networking products

For Industrial Tech Laser and Diode Laser products, please contact customer service and they will direct you to a distributor near you.

 


 

Technical Assistance and Support

Support is available via telephone or email for the following products*: SDN Elements, Ultrafast Lasers, Kilowatt Fiber Lasers and Direct Diode Lasers.

Mon - Fri, 8:00 AM–5:00 PM ET (GMT-5)

Telephone access codes by country or area
support@lumentum.com

For Customers with service contracts and critical issues, please call Lumentum using the telephone access number listed for your country.

*For all other products, please email customer.service@lumentum.com