Contact Us

Customer Service Toll Free Access Codes

The toll-free phone numbers below are for landlines. These numbers may not be accessible from some mobile network providers. If you have issues using these toll-free numbers or if your country is not listed, please contact customer.service@lumentum.com or call +1 613-843-5378.

APAC | EMEA | Latin America

APAC

Country Telephone Fax
Australia 0011 800 0825 5483 0011 800 0010 5483
China 00 800 0825 5483 4001215483
China (Mandarin) 4001205483 4001215483
Hong Kong 001 800 0825 5483
006 800 0825 5483

Japan 0033 010 800 0825 5483 (NTT)
001 010 800 0825 5483 (KDDI)
0061 010 800 0825 5483 (C&W IDC)
0041 010 800 0825 5483 (Japan Telecom)
0033 010 800 0010 5483 (NTT)
001 010 800 0010 5483 (KDDI)
0061 010 800 0010 5483 (C&W IDC)
0041 010 800 0010 5483 (Japan Telecom)
Malaysia 00 800 0825 5483 00 800 0010 5483
New Zealand 00 800 0825 5483 00 800 0010 5483

Philippines

00 800 0825 5483 00 800 0010 5483
Singapore 001 800 0825 5483 001 800 0010 5483
South Korea 001 800 0825 5483 (Korea Telecom)
002 800 0825 5483 (Dacom)
008 800 0825 5483 (Onse Telecom)
001 800 0010 5483 (Korea Telecom)
002 800 0010 5483 (Dacom)
008 800 0825 5483 (Onse Telecom)
Taiwan 00 800 0825 5483 00 800 0010 5483
Thailand 001 800 0825 5483 001 800 0010 5483

EMEA

Country Telephone Fax
Austria 00 800 0000 5483 00 800 0010 5483
Czech Republic 00 800 0000 5483 00 800 0010 5483
Denmark 00 800 0000 5483 00 800 0010 5483
Finland 990 800 0000 5483 (TeliaSonera)
999 800 0000 5483 (Elisa)
990 800 0010 5483 (TeliaSonera)
999 800 0010 5483 (Elisa)
France 00 800 0000 5483 00 800 0010 5483
Germany 00 800 0000 5483 00 800 0010 5483
Hungary 00 800 0000 5483 00 800 0010 5483
Ireland 00 800 0000 5483 00 800 0010 5483
Israel 00 800 0000 5483 (Netvision)
014 800 0000 5483 (Bezeq)
00 800 0010 5483 (Netvision)
014 800 0010 5483 (Bezeq)
Italy 00 800 0000 5483 00 800 0010 5483
Netherlands 00 800 0000 5483 00 800 0010 5483
Poland 00 800 0000 5483 00 800 0010 5483
Portugal 00 800 0000 5483 00 800 0010 5483
Russia 810 800 0000 5483
858 800 0000 5483
810 800 0010 5483
858 800 0010 5483
Slovenia 00 800 0000 5483 00 800 0010 5483
South Africa 00 800 0000 5483 00 800 0010 5483
Spain 00 800 0000 5483 00 800 0010 5483
Sweden 00 800 0000 5483 00 800 0010 5483
Switzerland 00 800 0000 5483 00 800 0010 5483
United Kingdom 00 800 0000 5483 00 800 0010 5483

Latin America

Country Telephone Fax
Argentina 00 800 0000 5483 00 800 0010 5483
Uruguay 00 800 0000 5483 00 800 0010 5483